President Trump has announced significant changes to the Social Security Administration (SSA), claiming major improvements after what he described as “four years of mismanagement” prior to his administration.

According to Trump, SSA field office wait times have been cut by 30%, while call wait times have been slashed by 80% despite handling twice as many calls. The agency has also rolled out 24/7/365 online account access, allowing Americans to manage benefits, update information, and access records at any time without visiting a local office.

The administration says these reforms are part of a broader effort to modernize government services, improve efficiency, and provide faster, more reliable assistance to millions of Social Security beneficiaries nationwide.