What started as an ordinary laundry day at the Magic Suds laundromat in Rexburg, Idaho, ended with a shattered window and a police investigation. Surveillance video from the November 4 incident shows a man pulling wet clothes out of a washing machine, and they appear to be caked in white powder that never dissolved. The powder spills across the floor as he loads the clothes into a bin. Then he picks up a chair and swings it at a large window, needing two tries before the glass finally gives way. After that, he drives off in a gray car.

The Rexburg Police Department is now investigating the incident as malicious injury to property and is asking the public to help identify the man. He is described as a white male, about 25 years old and roughly 5 feet 9 inches tall, and the car reportedly had Colorado plates. The clip has gone viral, and while many viewers condemn the property damage, plenty of others admit they feel his pain after dealing with unreliable machines at public laundromats. Still, a broken window is a real cost for the business, and police say they simply want to find the man and hear his side. Anyone who recognizes him or the car is urged to contact the Rexburg Police Department.